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 Frequently Asked Questions

Here are the answers to some of the most common questions about our entertainment services.

General

What Is Ivy Hill Entertainment?

Ivy Hill Entertainment is an artist run music organization. We work with professional local musicians to produce amazing performances for weddings, private events, and public music series.

What Is An Ivy Hill Entertainment Collective?

Ivy Hill Entertainment Musician Collectives are bands who represent entire communities of local musicians that have a common vibe, play from the same song list, perform with similar instrument configurations, and are led by pillars of the local music community.

Do You Provide Uplighting?

We can provide uplighting as an upgrade to any entertainment package that includes DJ service.

Do You Provide Dance Floor Lighting?

Dance Floor Lighting is included with all of our DJ bookings at no additional cost!

Why Do Audio Charges Appear Separate From My Chosen Band?

We provide a custom entertainment experience where we expect our artists to perform above and beyond your expectations. For that reason, most of our packages also include a dedicated audio engineer, an additional set of hands to run sound equipment to allow your artist to focus on their craft and the listening comfort of your guests. There are also limited situations in which artist-provided audio is sufficient, please get in touch with your Ivy Hill representative to better understand audio as it relates to your event.

 Weddings

How Do I Choose The Band For My Wedding

We offer a number of push-button wedding packages built with a combination of Ivy Hill Collectives for live music, DJ services, and audio services. Each Ivy Hill Collective represents a different popular musical aesthetic for wedding performances.

  • Harvest Acoustic (Ceremony and Cocktail Hour) - Bluegrass tinged versions of Modern Hits and Classic Pop

  • The New Classics (Ceremony and Cocktail Hour) - Classical versions of Pop music

  • The Delectables (Ceremony and Cocktail Hour) - Jazz, Blues, and R&B classics

  • The Family Funktion (Dance Reception) - Top 40, Pop, and Dance hits throughout the ages

For clients with a more discerning taste in live music, we offer customized entertainment packages fulfilled by our diverse roster of professional musicians.

Your Artists Perform A Wide Variety Of Songs. How Can I Make Sure The Songs I Want To Hear Get Played?

The IHE Weddings Team will help you through our wedding music survey which allows you to make specific requests for special moments, and more general information about the vibe you’re looking to create. Here’s how this process plays out for our DJs vs. Live Musicians.

  • DJ Performances - Our DJs have access to a wealth of music to accommodate your tastes, we’re happy to research and acquire any music desired for your specific wedding.

  • Live Music - Each of our live music groups has a song list from which you can make selections from. Each live music booking also comes with a number of special requests, please see our Song Request Policy below.

What Is Your Policy On Song Requests?

For each ceremony and cocktail hour booking, you’ll get one non song list request. For each reception band package, you get two non song list requests. We’re happy to accommodate more requests with a small fee per musician, per song.

What Is Your Ceremony Audio Service?

Our ceremony audio service includes speakers, a dedicated audio tech, two wireless lapel mics for the officiant and one member of the couple, and a wireless handheld mic for readings. This service is recommended for weddings of more than 50 people and ensures that the guests who traveled far and wide to see you can hear your life’s moments.

Why Do You Charge For Additional Audio Locations?

Our push-button wedding packages include audio support in up to three locations of your venue, extra event spaces require an additional charge to accommodate bringing and running an additional system. Our customized entertainment packages charge for audio services on a per location basis.

Professional audio equipment is heavy and requires time and expertise to set-up. In order to provide a more professional service, we bring separate audio systems for each event space within your venue to ensure we are not moving equipment during the event and to ensure smooth transitions between different portions of the event.

Can I Add Another Musician To My Band?

Many of our live music groups offer scale-able performances which allows us to tailor your performance to suit your event space, desired entertainment footprint, and your budget.

Do You Offer MC Services?

Our DJs and Band-Leaders offer MC services for your wedding at no additional cost. We’ll work with you through our wedding music survey to ensure our MCs are aware of any announcements you might need, along with the correct pronunciations!

Policies

What Do Your Artists Require On The Day Of The Event?

Our musicians and DJs are true professionals and provide top quality services. In order for us to bring the best to your event, we advocate for the following accommodations for our professionals.

  • Parking - All parking costs are paid by our clients. Events within the City of San Francisco require a $80 per vehicle parking fee.

  • Meals - Hot meals are required for artists and support staff working for a period of 3 hours or more.

  • Breaks - Performing live for private events requires skill and endurance. Our artists take a 10 minute break for every 50 minutes of performance time. We’ll work with your event planning team to ensure breaks are scheduled according to the event timeline with minimal impact to the ambiance.

  • Green Room/Storage - Our artists are normally on site for hours before and between performing. All wedding packages require a green room where an artist can store cases, take meals, and change into performance attire.

  • Shade - If the artist will be performing in direct sunlight for more than a half hour, we require an umbrella, awning, or to be staged in a shaded area. For all string instruments in direct sunlight (guitar, violin, viola, cello, contrabass), we do require shade from an umbrella, awning, tent, etc. and armless chairs for each artist.

What Are Your Power Requirements?

All live music and DJ bookings require power within 50 feet of their performance area. We can facilitate a low-noise generator rental for an additional fee for events in non-traditional performance spaces.

When Will Your Artists Be Set-Up?

We require our artists to be set-up 45 minutes to one hour before the start of their performance, and to be dressed in proper attire 30 minutes before guest arrival. In the event that they have to be set-up longer than an hour before their performance time for any reason, an additional fee may be charged in order to pay our artists a waiting fee.

How Far Will Your Artists Travel?

We charge $.55/mile for more than 50 miles from the Golden Gate Bridge for each artist.

Do I Have To Pay For A Hotel Room For My Band or DJ?

We charge $250 per artist/DJ for accommodations when working on events that are more than 3 hours from San Francisco. We also require an overnight stay for any events in Lake Tahoe, Bodega Bay, Monterey, or Big Sur.

When Do I Pay Overtime To My Artists?

Our contracts include a pre-determined overtime rate, which we can only accommodate on the day of your event if your event planner, venue representative, and artist all agree to it. Some venues are bound by local sound regulations that can prevent them from extending your event, please get in touch with your Ivy Hill representative if you think you might need overtime but aren’t sure whether your venue can support it.

Do You Collect A Deposit?

In addition to a signed contract, we require a deposit to secure your event performance. The deposit amount is based on the size and scope of your entertainment package.

What Is Your Cancellation Policy?

We collect deposits so our artists can plan their income and also to lock in their availability for your event. When you need to cancel your event, we work to get as much refunded to you as we can. All paid deposits, up to 50% of the contract are non-refundable so we can pay our musicians and staff for holding date against other opportunities. If the event is cancelled within 7 days of the event, the full fee is owed.

My Event Venue Requires Event Liability Insurance. Do You Have It?

Yes, and we’ll work with your venue to include them as an additional insured on our policy.